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About Us

Are You Searching For Expert IT Managed Technology Services That Work Together, But Don’t Know Where To Turn?

FNCI Technology Networks (a Foothills NetCom, Inc. company) was built out of the need for a technology solutions company, in the East Tennessee area, that would cater to the needs of their customers. By giving them the service and support they deserve and doing all of the work in-house.

We were started back in 2006 when the owner noticed that a large number of the business owners that he spoke to were unhappy with the high level of finger-pointing that was going on. Each tech company saying that the other was at fault for the outage and no one taking ownership.

Our vision quickly grew by simply providing a high standard of service for Managed Serviced IT, Network Infrastructure, Voice over IP communications, Surveillance and Structured Cabling that all worked together and as one, instead of against each other, and giving customers a quality product that wasn’t obsolete or outgrown in a year or two.

The owner Steven Miller is an entrepreneur with several businesses and has over 30 years of experience in the IT, Communications, and Technology Industries. He is also a published author of “How To Avoid Being Squeezed By Your ‘So-Called’ Computer Expert”, and is an internationally BICSI recognized Register Communications Distribution Designer with over 100 Certifications by major industry manufactures.

FNCI Technology Networks strives to improve its knowledge and serviceability on a daily basis with the goal of providing the best service in the Knoxville Tennessee area.

Our Vision

All aspects of our organization revolve around the quality of our installations and the services that we provide. We at FNCI Technology Networks approach each client with an appreciation that each customer has different needs. With that in mind, we are prepared to provide each client with a unique installation and specific products, as needed. Our technicians at FNCI Technology Networks have an understanding of the products, techniques, applications, and can install the system to meet your needs and requirements.

Our Mission

Our Mission at FNCI Technology Networks is to build long lasting relationships with all of our clients by:

  • Providing great service using great people.
  • Exceeding the expectations of our clients.
  • Offering the best products available.
  • Developing optimum solutions to meet your present & future needs.
  • Continually seeking new & innovative ways to improve our quality of service & capabilities for you.
  • Providing you with service of the highest professional standard of excellence, integrity & efficiency.
Steven Miller
Steven M. Miller, RCDD

30 plus years in the IT, Network Cabling and Communications industry. Currently holds over 100 manufacturers certifications and is a BICSI Registered Communication Distribution Designer.

Shannon Miller
Shannon Miller

Over 15 years in the Communications and Network Cabling industry. Over 30 years in the Financial and Management industry.

Other Notable Achievements
BICSI – RCDD on Staff

The Registered Communications Distribution Designer (RCDD®) credential is awarded to individuals who have demonstrated knowledge in the design, integration and implementation of telecommunication and data communications transport systems and related infrastructure. The RCDD credential is achieved by passing a comprehensive exam based on BICIS’s world-renowned Telecommunications Distribution Methods Manual (TDMM). RCDDs must meet stringent continuing education requirements and continually increase their knowledge through frequent interaction with others in the information transport systems (ITS) community. An RCDD is uniquely positioned to create the detailed design of new systems and/or the integration of a design into an existing system. The RCDD credential is globally recognized within the ITS industry.